Return / Exchange Policy

  1.                                                     Disclaimer

    Electronics such as electric bikes, batteries, and electrical components are subject to a restocking fee. Up to 25% at management's discretion.

    Electric bikes are non-refundable.


  2. Loyal customers have within 3 days to exchange for a bike with equal or higher value (paying the difference of course), and subject up to a 10% restocking fee. The bike that is being exchanged must be in original condition, unmodified, and undamaged. 
    Up to 14 days, the customer can exchange the bike for a bike with equal or higher value (paying the difference of course) and now subject up to 25% restocking fee at management's discretion. The bike that is being exchanged must be in original condition, unmodified, and undamaged. 


The only exception is that the merchandise has a factory defect which is harmful to the customer.